No single occupancy reduction offered over Christmas & New Year. Payment of balance will be taken 12 weeks before Christmas.
Booking Terms - Please read prior to making a reservation
We don’t have many rules but, as the house is also our home, the following guidelines help us run our B&B which we trust you will understand and accept as reasonable.
All reservations must be secured by a non-refundable deposit of £20 per room per night, paid at the time of booking. The balance is due on departure.
When a reservation is made it means that someone else will be turned away so if a reservation is cancelled within 5 days of arrival the full balance will be charged. We will, however, try to re-let the room in which case flexibility may be possible. It is advisable to take out holiday insurance to cover such an eventuality.
Generally, no one-night bookings are taken on a Friday or Saturday during May, June, July, August, September, Bank Holidays, Christmas and during some Otley events. Please call to check though as on rare occasions we may have availability.
We don’t insist on a fixed window for arrival times and aim wherever possible to be flexible although, unlike a hotel, we don’t have a 24 hour manned reception. We are unable to accept arrivals after 8pm without prior arrangement and then only in exceptional or unavoidable circumstances.
At the time of your booking, we will ask for an estimated time of arrival so we can arrange our day to make sure we are at home to receive you and fit in our other commitments. If your travel plans change please let us know as soon as possible.
Guests are asked to vacate their room by 10.30am on the day of departure to allow us to prepare the room for the arriving guests.
We are always sympathetic to genuine accidents but, other than reasonable wear and tear, in the event of breakages and damage occurring guests will be liable for the cost of repair/replacement.
Dowgill House is strictly No Smoking inside the house - if anyone is found to be or have been smoking inside we will charge a minimum of one extra night stay to cover additional room cleaning.
We are sorry but we are unable to accept pets.
We look forward to welcoming you to Dowgill House in the heart of historic Otley.